Case Studies

Scaling of 2-step monthly donor recruitment programme

Increased metric:
4x lead volume
Increased metric:
20% conversion rate
Increased metric:
10% lifetime value

Background

Digital Ninjas unearthed insight that indicated a lot of interest from people in information relating to snakebite treatment. By working with the Royal Flying Doctor Service’s existing fundraising creative consultancy the team were able to develop a powerful lead generation proposition.

Prior to Digital Ninjas being involved the team were running the media buying and optimisation in-house. Within 4 weeks of the Ninjas taking over we managed to increase lead volume by a factor of 4, all while increasing quality (contact and conversion rates increased) and reducing cost per lead.

What We Delivered: 

  • Consumer insight driven digital proposition for lead generation
  • Design, development and hosting of landing pages
  • Target audience segmentation and hypothesis building
  • Execution of media buy across Facebook, Google Ads and other platforms
  • Feedback loop with telemarketing agency to ensure continuous optimisation of campaign targeting, overall proposition and campaign velocity
  • Live reporting dashboards
Adrian Brown
Adrian Brown
Fundraising Acquisition Manager
Digital Ninjas have really been key to transforming a limping cute program into a powerful channel of acquisition. Much respect.
Improved metric:
4x lead volume
Improved metric:
10% lifetime value
Improved metric:
20% conversion rate